The AV Technician is responsible for the setup, operation, maintenance, and troubleshooting of all audio-visual equipment within the hotel. The role ensures that meetings, conferences, events, presentations, and other hotel activities are supported with reliable and high-quality audio-visual services. The technician will set up and operate equipment, test functionality, resolve technical issues, and provide support to hotel departments and guests. They will also maintain equipment inventory, coordinate with other departments, and follow safety procedures.

Responsibilities

Set up, operate, and dismantle audio-visual equipment for meetings, conferences, events, and presentations.
Operate and maintain projectors, screens, microphones, speakers, mixers, amplifiers, LED displays, and other AV equipment.
Test all equipment before events to ensure proper functionality.
Troubleshoot and resolve technical issues with audio, video, lighting, and presentation systems.
Provide technical support to hotel departments, guests, and event organizers when required.
Ensure microphones, speakers, projectors, screens, and other equipment are properly positioned and configured.
Maintain and organize AV equipment, cables, accessories, and storage areas.
Carry out routine inspections and preventive maintenance of AV equipment.
Report damaged, faulty, or missing equipment to the relevant supervisor.
Assist with the setup of conference rooms, meeting rooms, ballrooms, and other event spaces.
Coordinate with Events, F&B, Engineering, IT, and other departments to ensure smooth event operations.
Maintain an inventory of AV equipment and accessories.
Follow hotel safety procedures and ensure all equipment is used safely.
Keep up to date with new AV technologies and equipment.
Perform any other duties assigned by the supervisor or management.

Requirements

Previous experience as an AV Technician or in a similar role, preferably in a hotel, conference center, or event environment.
Good knowledge of audio-visual equipment and systems.
Basic knowledge of electrical and technical systems.
Ability to troubleshoot audio and video equipment.
Good communication and interpersonal skills.
Ability to work under pressure and meet event deadlines.
Flexible to work evenings, weekends, and holidays when required.
Good teamwork and organizational skills.
Good command of English, additional languages are an advantage.