Events and Education Manager - Eataly Toronto

The Education and Events Manager oversees the organization, supervision and execution of both public and private events at Eataly Toronto, including cooking classes, group reservations, store buyouts, and private dinners. Reporting to the Marketing Manager, this role manages the Education and Events team, coordinates with clients and internal teams, and ensures events run smoothly from planning to execution.

Responsibilities

• Co-managing La Scuola Front of House (FOH) and Back of House (BOH) teams
• Managing correspondence for La Scuola department via email and over the phone including private event requests, class registrations/cancellations and general inquiries;
• Supervising events at La Scuola: sets up, oversees, and breaks down cooking classes, wine tasting classes, communal dinners, private dinners and private receptions;
• Facilitating communication between the client and chefs, beverage managers, and restaurant team members;
• Hiring, developing, and managing Education & Events Associates
• Ensuring each individual event is planned correctly and runs smoothly, from front-of-house supervision to behind-the-scenes organization and data entry;
• Developing public classes: drafting class descriptions, compiling instructor biographies and creating online class registration pages;
• Participates in organizing storewide events, promotions and partner events; and
• Performing other duties as required or assigned.

Requirements

• Bachelor’s Degree in Business, Marketing, Communications or other related field is required
• Additional certification in event planning, marketing, or conference planning is required
• 2+ years’ experience in the hospitality, restaurant, or events industry is required
• Availability to work a flexible schedule, including nights and weekends
• Ability to stand and be mobile for periods up to 8 hours in a high-volume

Benefits

• Eligible for discretionary bonuses and/or salary increases in accordance with company policy
• Medical, Dental, Vision Insurance, RRSP
• Free staff lunch daily and discounts at Eataly
• Fun staff classes on products and Italian cuisine