The Events Coordinator serves as the liaison between the event sales team and event execution team to ensure all parties have a detailed understanding of scheduled events and each client's expectations. Reporting to the Events Sales Managers and General Manager of Restaurants, the coordinator responds to guest inquiries, communicates with sales and clients, coordinates requests, develops menus and Banquet Event Orders, and follows up on special orders. This role is essential for meeting all public and private event requests at Eataly.

Responsibilities

Responds courteously to guest inquiries regarding availability, usage of products, the range of services, restaurant offerings, classes at Eataly’s Chef’s Table, recipe help, and location of products throughout the market
Communicates with the sales team and clients to meet all public and private event requests
Coordinates client requests in a timely manner
Develops menus and Banquet Event Orders (BEOs) together with the store team for private dining events and La Scuola cooking classes
Follows up on special orders with management staff and kitchen
Performs other duties as required or assigned

Requirements

2+ year in a similar role
High school diploma or equivalent
Outstanding communication and relationship-building skills
Proficient computer skills
Detail-oriented in writing and physical spaces

Nice to have

Hospitality or retail experience perffered

Benefits

Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401K with match
Free family meal daily
Discounts at Eataly
Referral bonus program