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EOS
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AV Technician

Workplace
On-site
Commitment
Full-time
Posted
Location
Warsaw, PolandKraków, Poland
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As an AV Field Technician, you will be a key member of the EMEA deployment team, responsible for installing, configuring, and decommissioning audio-visual systems at client sites across Europe. You will ensure technology is installed to the highest standards, troubleshoot issues, and deliver exceptional service in fast-paced commercial and corporate environments. This role requires frequent travel across Europe.

Responsibilities

  • Install and de-install AV systems across client sites in commercial environments
  • Configure endpoints and supporting infrastructure
  • Conduct room audits to ensure optimal technology performance for various meeting room sizes
  • Perform preventative maintenance to keep equipment and spaces ready for use
  • Identify and resolve hardware faults and system failures
  • Complete post-installation assessments and documentation
  • Carry out on-site user acceptance testing and software upgrades
  • Act as a technical escalation point, providing solutions for ongoing issues
  • Collaborate with EOS teams to deliver AV services in line with SLAs and client expectations
  • Communicate project updates and reports to management
  • Document hardware failures and manage break/fix and RMA requests

Requirements

  • Proven experience in AV/video conferencing system installation
  • Practical, hands-on experience using tools and working with cables
  • Willingness and ability to travel extensively across the region
  • Professional, efficient, and customer-focused approach
  • Ability to work under pressure and make confident, independent decisions
  • Passion for technical development and continuous learning
  • Reliable and responsible, with the ability to work independently or collaboratively
  • Excellent organizational and time management skills
  • Strong written and verbal communication skills
  • Critical thinking and problem-solving mindset
  • Flexibility to adapt to changing schedules and customer needs

Nice to have

  • Control Systems: Crestron, AMX, Extron
  • Audio Systems: Biamp, QSC, Polycom
  • Video Systems: Cisco, Polycom