The Event Sales Coordinator supports the Events Sales Manager in planning and executing private dining and large party events. The role handles incoming sales leads through the event booking software and telephone inquiries, organizes booking documents, closes event sales, gathers weekly BEOs for manager meetings and creates floor charts for upcoming events. The coordinator also builds and maintains business relationships inside and outside the restaurant, representing the venue at offsite sponsored events when the Events Sales Manager is unavailable.

Responsibilities

Close Event Financials from the previous days/weekend
Ensure the accuracy of all Booking Documents and place in Events Binder
Send Follow up emails to guests to get feedback and promote future bookings
Triple Seat events in OpenTable to ensure continuity
Send follow up emails and calls to guests who have not finalized booking or are missing essential booking documents and details
Gather BEO and Menus for weekly Operations team meeting for the booking of all parties under 20 in the main dining room
Responsible for the initial response of all leads that comes through on TS
Assist in site tours who Sales Manager is not available
Assist in event bookings of larger parties when Event Sales Manager is not available

Requirements

High school diploma or GED
Experience in the hospitality or customer service
Excellent organizational, and planning skills in a high volume environment
The ability to anticipate problems and make contingency plans.
Great interpersonal and communication skills
A charming demeanor and positive attitude
Flexible and approachable
Strong leadership qualities
High energy and upbeat

Benefits

BENEFITS: • Medical Insurance benefits available for hourly workers who average 30 hour per week
401k available for employees 21 years or older after 1 year (12-month period with 1,000 hours of service)
Multiple pathways for growth and development with encouraged opportunity to be promoted into Management and other leadership roles