Der Event Service Specialist ist die primäre Anlaufstelle für die erfolgreiche Durchführung von Events vor Ort bei einem bekannten Technologieunternehmen. Die Rolle umfasst die Koordination und Ausführung von Eventlogistik, die Zusammenarbeit mit Eventmanagern und Dienstleistern sowie die Unterstützung bei der Planung von Groß- und Kleinveranstaltungen. Zudem gehört die administrative Unterstützung und Berichterstattung zu den Aufgaben.

Responsibilities

Primary contact on the event day for event hosts, working hand in hand with event managers and service partners to ensure appropriate execution and service delivery in each area of event support including catering, audio/video production, security, transportation, and room setup support.
Work across various event spaces, travelling between different floors and buildings throughout the day
Coordinate and execute event logistics
Reviews all event needs and re-confirms or clarifies any areas of concern prior to event
Support events onsite which could include managing multiple events a day
Troubleshoot issues and escalate any advanced needs to the appropriate internal partner
Communicate any pertinent adds/changes to the event team and supporting services lines as needed (i.e.: guest count changes, schedule changes, room setup or catering changes)
Assist event managers in the planning of large-scale events
Support the end-to-end planning for small-scale events as needed
Provide administrative support for event managers by keeping tracking tools, event planning documents and internal planning systems up-to-date and accurate
Responsible for compiling reports related to on-site events including post-event data
Support the Guest Services team as needed, which could include but is not limited to guest check-in, wayfinding, swag organization and distribution and answering questions on event details

Requirements

At least one year of experience in a similar role
Must be fluent in English & German
This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required. This is an on-site position.
Knowledge of basic and fundamental standards of event management and event operations
Excellent interpersonal, communication and organizational skills
Experience working cross-functionally with various levels of stakeholders in a fast-paced environment
Creative problem solver, resourceful, team player
Adaptability to situations and ever-changing demands
Highly organized with the ability to handle multiple tasks to meet strict deadlines
Excellent time management and multi-tasking skills
Ambitious and proactive with a calm and flexible approach to handling pressure

Nice to have

Experience working on large and complex databases is a plus

Benefits

Personal Volunteer Day
Wellness Stipend
Complimentary access to Headspace, Rocket Lawyer & Maven
Employee Assistance Program (EAP)
Mobile Phone Allowance
Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.