AudioVisual Event Technician - Full-Time and Part-Time - Miami (Key Biscayne), FL (96)

This role involves assisting with the day-to-day functions of the audiovisual office, including set-up, operation, and strike of AV equipment for client events. The technician will provide outstanding customer service, maintain positive relations with hotel accounts, and ensure operational efficiency. The position requires working varied schedules and being on your feet for long hours.

Responsibilities

• Assisting with the day-to-day functions of the audiovisual office in accordance with established company policies and procedures. Accountable for the set-up, operation, and strike of all audiovisual sets. Ensure the maximum in client service, operational efficiency, and profitability levels.
• Provide outstanding customer service
• Significantly contribute to the effective management of the day-to-day operations according to company procedures
• Timely and accurate set-up and strike of equipment for client functions according to company guidelines
• Continually increase audiovisual skills and knowledge
• Maintain and cultivate positive public relations with Hotel account
• Maintain positive employee relations, strong team-player orientation, and communication standards.
• Effectively utilize the company's business software
• Maintaining a high level of professional appearance, demeanor, ethics, and image of self.
• Planning skills - able to effectively plan ahead
• Organizational skill - ability to manage multiple projects
• Problem analysis - ability to break down problems and find solutions
• Other related duties as required or assigned

Requirements

• Minimum of one years’ experience in the AV industry
• Advances knowledge and experience with AV set-ups and strikes
• Background customer service or hospitality experience required
• Audio - microphones, speakers, sound systems, channel mixers, etc.
• Video - LCD, LED, projectors, screens, monitors, etc.
• Lighting - GOBO, gels, uplighting, basic lighting kits, stage lighting, etc.
• Computers - Advanced knowledge on PC and Mac software
• Excellent interpersonal and communication skills.
• This position requires the ability to work long hours on your feet
• This position requires the ability to regularly lift, push, and pull up to 50 pounds
• This position requires the ability to work a varied schedule
• This position requires the applicant to be authorized to work in the United States

Nice to have

• Certification in AV technology or related courses (preferred).

Benefits

• 401(k) with matching
• Roth 401(k) with matching
• Medical, Dental, and Vision Insurance
• Health savings account
• Life insurance
• Paid sick time
• Vacation time
• Company paid holidays