The Event Technician is responsible for the setup, operation, and strike of audiovisual equipment for events at a hotel account, ensuring outstanding customer service and operational efficiency. This role involves managing day-to-day AV functions, maintaining equipment, and collaborating with hotel staff to deliver seamless event experiences. The technician must uphold the company's high service standards and contribute to a positive team environment.

Responsibilities

Assisting with the day-to-day functions of the audiovisual office in accordance with established company policies and procedures. Accountable for the set-up, operation, and strike of all audiovisual sets. Ensure the maximum in client service, operational efficiency, and profitability levels.
Provide outstanding customer service
Significantly contribute to the effective management of the day-to-day operations according to company procedures
Timely and accurate set-up and strike of equipment for client functions according to company guidelines
Continually increase audiovisual skills and knowledge
Maintain and cultivate positive public relations with Hotel account
Maintain positive employee relations, strong team-player orientation, and communication standards.
Effectively utilize the company's business software
Maintaining a high level of professional appearance, demeanor, ethics, and image of self.
Planning skills - able to effectively plan ahead
Organizational skill - ability to manage multiple projects
Problem analysis - ability to break down problems and find solutions
Other related duties as required or assigned

Requirements

Minimum of one years’ experience in the AV industry
Advances knowledge and experience with AV set-ups and strikes
Background customer service or hospitality experience required
Audio - microphones, speakers, sound systems, channel mixers, etc.
Video - LCD, LED, projectors, screens, monitors, etc.
Lighting - GOBO, gels, uplighting, basic lighting kits, stage lighting, etc.
Computers - Advanced knowledge on PC and Mac software
Excellent interpersonal and communication skills.
This position requires the ability to work long hours on your feet
This position requires the ability to regularly lift, push, and pull up to 50 pounds
This position requires the ability to work a varied schedule
This position requires the applicant to be authorized to work in the United States

Nice to have

Certification in AV technology or related courses (preferred).

Benefits

401(k) with matching
Roth 401(k) with matching
Medical, Dental, and Vision Insurance
Health savings account
Life insurance
Paid sick time
Vacation time
Company paid holidays

Event Technician - Full-Time - Bluffton, SC - (58)

Responsibilities

Requirements

Nice to have

Benefits