The Chapter Event Coordinator supports Folds of Honor events, both national and Chapter, by providing strategic direction, efficient reporting, and best practice sharing. This role focuses most of its time on Chapter event support, researching, designing, planning, and coordinating internal and external events to ensure smooth operation from planning through execution. The coordinator manages the Event Management System, trains event organizers, maintains the national event calendar, and oversees day-of event logistics, including vendors, entertainment, and problem-solving.

Responsibilities

Work as part of a team to implement Event Management System (OneCause) effectively across the Foundation working collaboratively across departments.
Manage the Event Management System platform for Folds of Honor Foundation, including but not limited to event setup in system, ongoing updates, tracking and reporting to event organizers.
Setup and maintain ongoing trainings for event organizers (Chapter and national), e.g. OneCause tutorials, event and auction best practices, etc.
Build and maintain event best practices and sharing.
Project lead for national event calendar, including inputting all events, managing events and updates.
Accountable as first line of response to all inquiries including emails and phone calls with fast response time.
Complete a needs assessment per event request and identify priority support needed, in association with management.
Maintain a working relationship with Chapters, vendors and venues.
Understand the complex needs of different events, and diverse clients.
Coordinate event entertainment, including music, performers, and guest speakers, as needed.
Attentive to the value of staying under budget while planning event specifications.
Manage and oversee events on the day of, including problem-solving, welcoming guests, directing event set-up, communicating with staff, and organizing vendors, and managing take-down.
Communicate with marketing team to create effective advertisements for events.
Anticipate and plan for possible different scenarios.
Demonstrate communication skills, and the ability to present event ideas and plans to client and vendors.
Manage all backend coordination for events as requested (Chapter and national) by reviewing strategic needs across the Foundation.
Attend events only as needed, approved by management.
Perform other duties as assigned.

Requirements

Bachelor’s degree (preferred) with 3-5+ years of event planning experience required:
Previous event planning experience.
Ability to work well and resolve issues with all levels of internal management, staff, outside clients and vendors.
Must be able to operate a variety of office equipment, including demonstrated ability to use Outlook, Word, Excel, Teams and other web-based platforms.
Must be able to effectively communicate in English both verbally and in writing
Detail-oriented, highly organized and deadline driven
Demonstrates ability to perform as a team collaborator.
Demonstrates ability to communicate effectively across teams and multiple projects simultaneously without delay.
Ability to prioritize and adapt to change.

Nice to have

Project management experience preferred.