Fooda is hiring a part-time Event Coordinator for its Las Cruces, New Mexico / El Paso, TX market. The role involves supporting Fooda events by being onsite to set up, tear down, clean equipment, and ensure a high-quality customer experience. You will problem-solve issues like incorrect orders or late deliveries, provide real-time customer service, and facilitate audits of restaurant event setups. The position requires working Monday through Friday, either 9AM-2PM or 3PM-8PM, and is ideal for candidates with a hospitality or events background.

Responsibilities

Support Fooda events in a variety of capacities, including: being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience
Gain competency with Fooda’s technology and standard operations procedures
Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
Provide real-time onsite customer service to resolve issues promptly directly with the consumer
Facilitate audits of restaurant event set-up to ensure consistency and high quality
Escalate issues to Operations Manager when necessary to keep them informed or help problem solve

Requirements

You love building relationships with customers and enjoy customer service
You are friendly, high energy and love interacting with other people
You are savvy with technology and will be comfortable in a fast-paced start-up
You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
You are a strong communicator and self-starter
You are organized and detail oriented. Type-A personality is a plus!
You’re someone who knows the local territory and gets around efficiently in your own car
You’re looking for a steady part-time job (between 20-25 hours per week) during regular business hours and value flexibility

Nice to have

Prior catering or serving experience strongly preferred

Benefits

Competitive wages - $21-$24/hr
Paid time off
401k Retirement Savings Plan with company match
Long-term opportunities for advancement within Fooda
Networking opportunities for work or career with local restaurants
A fulfilling, challenging work experience and free food!