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Fooda
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Event Coordinator (Part-Time)

Workplace
On-site
Commitment
Part-time
Seniority
Junior
Posted
Location
Indianapolis, United States

This is a part-time Event Coordinator role in the Lebanon market, supporting Fooda's onsite food programs. The coordinator will be responsible for setting up and tearing down events, troubleshooting issues, providing customer service, and ensuring high-quality experiences at various locations. The role involves working with technology and coordinating with restaurants to deliver fresh lunch services.

Responsibilities

  • Support Fooda events in a variety of capacities, including: being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience
  • Gain competency with Fooda’s technology and standard operations procedures
  • Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
  • Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
  • Conduct onsite Fooda promotions and mobile app coaching
  • Provide real-time onsite customer service to resolve issues promptly directly with the consumer
  • Facilitate audits of restaurant event set-up to ensure consistency and high quality
  • Escalate issues to Operations Manager when necessary to keep them informed or help problem solve
  • Critical hours are over lunch Monday - Friday (10 am – 2 pm) but responsibilities may span 8am-4pm, depending on the market and need

Requirements

  • You love building relationships with customers and enjoy customer service
  • You are friendly, high energy and love interacting with other people
  • You are savvy with technology and will be comfortable in a fast-paced start-up
  • You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
  • You are a strong communicator and self-starter
  • You are organized and detail oriented. Type-A personality is a plus!
  • You’re someone who knows the local territory and gets around efficiently in your own car
  • You’re looking for a steady part-time job (between 12 - 15 hours per week) during regular business hours and value flexibility
  • Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.

Nice to have

  • Prior catering or serving experience strongly preferred

Benefits

  • Competitive wages
  • 401k Retirement Savings Plan with company match
  • Long-term opportunities for advancement within Fooda
  • Networking opportunities for work or career with local restaurants
  • A fulfilling, challenging work experience and free food!