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Fooda
Actively hiring
Event Coordinator (Part-Time)
- Workplace
- On-site
- Commitment
- Part-time
- Seniority
- Junior
- Posted
Location
Independence, United States
This role supports Fooda's onsite events in a variety of capacities, including setting up and tearing down event sites, serving as a backup cashier at Fooda Cafés, and ensuring restaurants get onsite and have building access. The coordinator will troubleshoot issues with orders, deliveries, and POS systems, conduct onsite promotions, and provide real-time customer service. Critical hours are over lunch Monday through Friday, with responsibilities potentially spanning 8am to 4pm depending on market needs.
Responsibilities
- Support Fooda events in a variety of capacities, including: 1.) being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience, 2.) serve as back-up cashier at Fooda Cafés for team members who have time off, and 3.) getting restaurants onsite and access to the building
- Gain competency with Fooda’s technology and standard operations procedures
- Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
- Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
- Conduct onsite Fooda promotions and mobile app coaching
- Provide real-time onsite customer service to resolve issues promptly directly with the consumer
- Facilitate audits of restaurant event set-up to ensure consistency and high quality
- Escalate issues to Operations Manager when necessary to keep them informed or help problem solve
Requirements
- You love building relationships with customers and enjoy customer service
- You are friendly, high energy and love interacting with other people
- You are savvy with technology and will be comfortable in a fast-paced start-up
- You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
- You are a strong communicator and self-starter
- You are organized and detail oriented. Type-A personality is a plus!
- You’re someone who knows the local territory and gets around efficiently in your own car
- You’re looking for a steady part-time job (about 27.5 hours per week) during regular business hours and value flexibility
Nice to have
- Prior catering or serving experience strongly preferred
Benefits
- Paid time off
- 401k Retirement Savings Plan with company match
- Pre-tax commuter expense benefit
- Long-term opportunities for advancement within Fooda
- Networking opportunities for work or career with local restaurants
- A fulfilling, challenging work experience and free food!