This role supports Fooda's onsite events, including setting up and tearing down equipment, ensuring quality customer experience, and serving as a backup cashier. You will troubleshoot issues with orders, deliveries, and technology, and provide real-time customer service. The position requires working during lunch hours on weekdays, with flexibility for other times as needed.

Responsibilities

Support Fooda events in a variety of capacities, including: 1.) being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience, 2.) serve as back-up cashier at Fooda Cafés for team members who have time off, and 3.) getting restaurants onsite and access to the building
Gain competency with Fooda’s technology and standard operations procedures
Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
Conduct onsite Fooda promotions and mobile app coaching
Provide real-time onsite customer service to resolve issues promptly directly with the consumer
Facilitate audits of restaurant event set-up to ensure consistency and high quality
Escalate issues to Operations Manager when necessary to keep them informed or help problem solve

Requirements

You love building relationships with customers and enjoy customer service
You are friendly, high energy and love interacting with other people
You are savvy with technology and will be comfortable in a fast-paced start-up
You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
You are a strong communicator and self-starter
You are organized and detail oriented. Type-A personality is a plus!
You’re someone who knows the local territory and gets around efficiently in your own car
You’re looking for a steady part-time job (about 27.5 hours per week) during regular business hours and value flexibility

Nice to have

Prior catering or serving experience strongly preferred

Benefits

Competitive wages - $21-$23/hr
Paid time off
401k Retirement Savings Plan with company match
Pre-tax commuter expense benefit
Long-term opportunities for advancement within Fooda
Networking opportunities for work or career with local restaurants
A fulfilling, challenging work experience and free food!

Event Coordinator (Part-Time)

Responsibilities

Requirements

Nice to have

Benefits