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Fooda
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Event Coordinator (Part-Time)

Workplace
On-site
Commitment
Part-time
Seniority
Junior
Salary
$20-22/hr
Posted
Location
Milwaukee, United States

This role supports Fooda's onsite food programs by coordinating events at client locations. The coordinator handles setup, teardown, equipment cleaning, and ensures a high-quality customer experience. They troubleshoot issues with orders, deliveries, and technology, and provide real-time customer service. The position is part-time, with critical hours over lunch, and requires being onsite.

Responsibilities

  • Support Fooda events in a variety of capacities, including: being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience
  • Gain competency with Fooda’s technology and standard operations procedures
  • Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
  • Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
  • Conduct onsite Fooda promotions and mobile app coaching
  • Provide real-time onsite customer service to resolve issues promptly directly with the consumer
  • Facilitate audits of restaurant event set-up to ensure consistency and high quality
  • Escalate issues to Operations Manager when necessary to keep them informed or help problem solve

Requirements

  • You love building relationships with customers and enjoy customer service
  • You are friendly, high energy and love interacting with other people
  • You are savvy with technology and will be comfortable in a fast-paced start-up
  • You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
  • You are a strong communicator and self-starter
  • You are organized and detail oriented. Type-A personality is a plus!
  • You’re someone who knows the local territory and gets around efficiently in your own car
  • You’re looking for a steady part-time job (between 5 - 25 hours per week) during regular business hours and value flexibility

Nice to have

  • Prior catering or serving experience strongly preferred

Benefits

  • Competitive wages: $20-$22/hr
  • 401k Retirement Savings Plan with company match
  • Long-term opportunities for advancement within Fooda
  • Networking opportunities for work or career with local restaurants
  • A fulfilling, challenging work experience and free food!