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Fooda
Actively hiring
Event Coordinator (Part-Time)
- Workplace
- On-site
- Commitment
- Part-time
- Seniority
- Junior
- Salary
- $21-23/hr
- Posted
Location
San Mateo, United States
Fooda is hiring a part-time Event Coordinator for its Palo Alto market. The role involves supporting onsite food events, including setup and teardown, serving as a backup cashier, troubleshooting technical issues, and providing customer service during lunch hours. The coordinator ensures high-quality event execution and resolves issues promptly, escalating to the Operations Manager when needed.
Responsibilities
- Support Fooda events in a variety of capacities, including: 1.) being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience, 2.) serve as back-up cashier at Fooda Cafés for team members who have time off, and 3.) getting restaurants onsite and access to the building
- Gain competency with Fooda’s technology and standard operations procedures
- Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
- Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
- Conduct onsite Fooda promotions and mobile app coaching
- Provide real-time onsite customer service to resolve issues promptly directly with the consumer
- Facilitate audits of restaurant event set-up to ensure consistency and high quality
- Escalate issues to Operations Manager when necessary to keep them informed or help problem solve
- Critical hours are over lunch Monday - Friday (9 am – 2:30 pm) but responsibilities may span 8am-4pm, depending on the market and need
Requirements
- You love building relationships with customers and enjoy customer service
- You are friendly, high energy and love interacting with other people
- You are savvy with technology and will be comfortable in a fast-paced start-up
- You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
- You are a strong communicator and self-starter
- You are organized and detail oriented. Type-A personality is a plus!
- You’re someone who knows the local territory and gets around efficiently in your own car
- You’re looking for a steady part-time job (about 27.5 hours per week) during regular business hours and value flexibility
- Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.
Nice to have
- Prior catering or serving experience strongly preferred
Benefits
- Competitive wages - $21-$23/hr
- Paid time off
- 401k Retirement Savings Plan with company match
- Pre-tax commuter expense benefit
- Long-term opportunities for advancement within Fooda
- Networking opportunities for work or career with local restaurants
- A fulfilling, challenging work experience and free food!