Fooda is hiring Event Coordinators to support its workplace food programs in markets across the U.S. The role centers on executing onsite events: setting up and tearing down equipment, keeping site areas clean, troubleshooting issues such as late deliveries or incorrect orders, and ensuring a high-quality customer experience. Coordinators also serve as back-up cashiers at Fooda Cafés, handle driver duties delivering equipment and food to sites, run onsite promotions and mobile app coaching, and audit restaurant event set-ups for consistency. They work closely with the Operations Manager, escalating problems when needed, with critical hours over lunch and schedules that may span 8am to 4pm depending on the market.

Responsibilities

Support Fooda events in a variety of capacities, including: 1.) being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience, 2.) serve as back-up cashier at Fooda Cafés for team members who have time off, and 3.) driver responsibilities, delivering equipment and food to Fooda sites.
Gain competency with Fooda’s technology and standard operations procedures
Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
Conduct onsite Fooda promotions and mobile app coaching
Provide real-time onsite customer service to resolve issues promptly directly with the consumer
Facilitate audits of restaurant event set-up to ensure consistency and high quality
Escalate issues to Operations Manager when necessary to keep them informed or help problem solve

Requirements

You love building relationships with customers and enjoy customer service
You are friendly, high energy and love interacting with other people
You are savvy with technology and will be comfortable in a fast-paced start-up
You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
You are a strong communicator and self-starter
You’re someone who knows the local territory and gets around efficiently in your own car
You’re looking for a steady part-time job (between 5 - 25 hours per week) during regular business hours and value flexibility

Nice to have

You are organized and detail oriented. Type-A personality is a plus!
Prior catering or serving experience strongly preferred

Benefits

Competitive wages
Paid time off
A flexible part-time schedule (5 – 25 hours per week)
401k Retirement Savings Plan with company match
Pre-tax commuter expense benefit
Long-term opportunities for advancement within Fooda
Networking opportunities for work or career with local restaurants
A fulfilling, challenging work experience and free food!

Event Coordinator (Part-Time)

Responsibilities

Requirements

Nice to have

Benefits