Weddings & Events Manager

Responsibilities

• Lead and inspire the Weddings & Events team, creating a positive, collaborative and high-performing environment.
• Manage wedding and social event enquiries, conducting site inspections and building strong client relationships.
• Oversee the planning and execution of weddings, celebrations and special events, ensuring a seamless guest experience.
• Work closely with operational departments including Banqueting, Catering, Rooms and Culinary to deliver exceptional events.
• Ensure all event details are communicated accurately and efficiently to internal teams.
• Drive event revenue through proactive sales activities, upselling opportunities and conversion of enquiries.
• Maintain exceptional service standards throughout the client journey, from enquiry to post-event follow-up.
• Monitor budgets, forecasts and event profitability while ensuring all business objectives are achieved.
• Stay up to date with industry trends and identify creative opportunities to enhance the hotel's wedding and events offering.
• Provide coaching, development and support to team members, fostering professional growth and succession planning.

Requirements

• Proven experience in Weddings, Events or Catering Sales within a luxury hotel, resort or premium events venue.
• Strong knowledge of wedding planning, event management and luxury hospitality standards.
• Excellent communication, negotiation and relationship-building skills.
• A passion for delivering outstanding guest experiences and creating memorable celebrations.
• Strong organisational skills with the ability to manage multiple events and priorities simultaneously.
• Commercial awareness with experience achieving revenue targets and driving event sales performance.
• Exceptional attention to detail and the ability to anticipate client needs.
• Strong leadership skills with experience motivating, coaching and developing teams.
• A flexible approach to work, including weekends and evenings as required by business needs.

Nice to have

• Proficiency in event management and hotel systems would be advantageous.

Benefits

• Excellent Training & Career Development opportunities.
• Hotel Service Charge.
• Hotel Annual Incentive Plan.
• Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world with years of service.
• Free meals at Henry's while on duty, including fruits, coffee and tea available throughout the day.
• Shuttle bus service from the hotel between Fleet & Church Crookham.
• Holiday entitlement increases with years of service up to 33 days off.
• Bupa dental plan available after 6 months of service.
• Opportunities to build a successful career with global potential.
• Free uniform dry cleaning available.
• Annual themed employee party and many social, charitable and sporting events throughout the year.
• Access to Wagestream salary advance benefit.
• Employee recognition programmes.