Conference Manager, Exhibit Operations

This role is responsible for the development and management of global exhibitor products across multiple B2B conferences. The manager will oversee sponsorship delivery and conference planning for Gartner's C-level portfolio in Europe and the Middle East, lead a global team, and drive exhibit and sponsorship revenue growth. Key areas include product delivery, inventory management, attendee-exhibitor engagement strategies, and financial forecasting.

Responsibilities

• Oversee all aspects of sponsorship delivery and conference planning process of Gartner’s C-level portfolio of conferences in Europe and the Middle East
• Lead and inspire a rapidly expanding and diverse global team, with a focus on continuous feedback and coaching.
• Liaise and collaborate with key partners and team members (both internal and external) to ensure successful execution; build and maintain good relationships by establishing trust.
• Create and execute strategies for attendee and exhibitor engagement by generating valuable interactions for both exhibitors and attendees. Create KPIs and analyze data to evaluate success of implemented strategies.
• Effectively lead supplier management and contract negotiations for select vendors that support conference delivery focusing on reducing expenses to improve margins.
• Consistently innovate conference delivery processes and procedures to create efficiencies and improve output.
• Manage product inventory and projection modeling for various exhibit and sponsorship products. Create and maintain product strategies to drive maximum revenue.
• Develop and present risk assessments for various components of exhibitor products based on shifts in market demand or capacity.
• Partner with Exhibit Operations leadership team on projects by providing feedback and maximize output to scale the business.
• Analyze data to develop metrics-driven exhibitor retention and attendee engagement strategy to determine best course of action on various conference elements.
• Attend conferences as the onsite lead for in-person delivery including managing the production schedule, conference staff and liaising with agency partners and vendors.

Requirements

• Bachelor's Degree or higher preferred
• 5-7 Years Event Management, Event Marketing and/or Tradeshow Management
• Track record of creating or fulfilling revenue driving sponsorship products in complex live-event environments
• Project management experience on detailed programs with multiple variables and dependencies
• Proven ability to improve business processes resulting in increased efficiency and productivity
• Proven management of teams and talent development
• Effective people management and leadership skills with a passion for a collaborative work environment
• Strong interpersonal and relationship building skills especially with senior level professionals, cross-functionally and with agency partners
• Creative, innovative and strategic thinker with a strong attention to detail
• Demonstrated ability to adapt, implement, manage change and strive for continuous improvement
• Strong oral & written communication skills with experience presenting to audiences with the purpose of motivating or persuading
• Excel in finance and budget management
• Motivated team player with desire to learn and grow
• Ability to thrive in high pressure situations and meet deadlines
• Ability to travel up to 20% to Conferences domestically and regionally in EMEA