Special Events Assistant (Part-Time)

Responsibilities

• Assist with the setup, execution, and cleanup of special events.
• Help lead assigned activities and support event operations as directed.
• Greet guests, provide information, and deliver excellent customer service.
• Maintain a safe environment by following safety procedures and reporting hazards or incidents to a supervisor.
• Communicate professionally and respectfully with guests, staff, vendors, and performers.
• Work independently and consult a supervisor when assistance is needed.
• Enforce Park District policies and event rules in a positive and professional manner.
• Maintain a clean and organized event space during and after events.
• Wear required Park District uniform and/or event badge while on duty.
• Attend required trainings and meetings.
• Perform other duties as assigned. The Executive Director and/or Department Head may assign additional responsibilities not listed in this job description. Duties are subject to periodic review and revision.

Requirements

• Must be at least 16 years of age.
• Ability to effectively engage and interact with participants of various ages and backgrounds.
• Strong customer service skills and ability to work well with the public and fellow employees.
• Ability to work independently, take initiative, and solve problems proactively.
• Flexibility with work hours, including evenings, weekends, and special events as needed.
• Maintain a positive, professional demeanor while representing the Park District.
• Must be able to obtain CPR/AED/First Aid certification within six (6) months of hire.
• All employees must pass a criminal background check, which the Glencoe Park District will cover.
• Knowledge of customer service best practices and ability to provide a positive experience for participants and guests.
• Understanding of basic safety procedures and protocols for public events.
• Familiarity with park district recreational programs and special events.
• Basic working knowledge of event-related technology and equipment (e.g., sound systems, check-in tools, event supplies).
• Experience working with volunteers and/or part-time staff to support smooth event operations.
• Ability to follow directions and complete assigned tasks.
• Strong communication skills, including the ability to speak clearly and respectfully with guests and coworkers.
• Friendly and approachable demeanor with a customer service mindset.
• Ability to work independently and stay on task with minimal supervision.
• Basic problem-solving skills and ability to stay calm in busy situations.
• Positive attitude and willingness to contribute to a team environment.
• Ability to represent the Glencoe Park District in a professional and respectful manner.

Nice to have

• Previous experience working with children and/or adults in recreation programs, special events, or activity-based settings preferred.

Benefits

• Paid Leave (3 days/24hours)
• Paid Holidays (Thanksgiving, Christmas and New Year's Day)
• Park District Issued Apparel
• Park District Membership, Passes, and Program and Rental Discounts