The Community Arts Events Assistant supports event production at the Bernie Wohl Center, handling setup, execution, and breakdown of events, greeting and directing guests, tracking attendance, and attending to facility maintenance. This front/back of house role is integral to creating a welcoming and safe environment for visitors and participants. The assistant works under the direction of the Community Arts Coordinator and Director, collaborating with technical staff and representing the organization to the community.

Responsibilities

Proactively screen and greet all visitors, explain and enforce venue and/or organizational safety procedures, and provide basic information.
Assist with maintenance and upkeep of Bernie Wohl Center facility before, during, and after special events with a focus on Guest Experience.
Assist with turning over the spaces of the Bernie Wohl Center for various activities and respond to guest needs in real time.
Support the production and execution of a diverse schedule of events, meetings, rehearsals, auditions, classes, and performances that take place at the Bernie Wohl Center in both Front/Back of House positions including Box Office.
Facilitate proper use and storage of Community Arts inventory and equipment including program materials, sound system, stage lighting, musical instruments, costumes and props, tables and chairs.
Maintain working knowledge of specific needs for event setup, production, and management. Collaborate, as needed, with A/V technicians, lighting directors, sound engineers, stage managers, performing artists, and other consultants.
Stay alert/attuned to the public’s use of venue. Anticipate potential hazards and prevent accidents or incidents on-site. Maintain and apply knowledge of New York City/Bernie Wohl Center rules and regulations pertaining to venue capacity, fire safety, and emergency response, on an as-needed basis.
Act as a key representative of Goddard Riverside, the Community Arts Program, and the Bernie Wohl Center to our community members and any guests that visit the Bernie Wohl Center by:
Providing a friendly greeting, and up-to-date accurate information that reflects the daily nuances of programming.
Fielding questions and directing guests to the appropriate resources or staff members.
Advocating for the organization, program, and offerings by informing guests of ways to continue engaging.
Establishing strong, positive relationships with all of our community members.
Assist in gathering attendance and other data as needed. Comply with reporting and recordkeeping procedures.

Requirements

Experience with venue and/or event management, preferably in the arts.
Willingness to learn and operate basic setups for technical equipment such as sound, projection, and stage lighting.
Experience interacting within a public-facing role.
Fluency in Spanish is a plus.
Excellent interpersonal and communication skills; ability to work with a range of personalities.
Proactive and service-oriented; driven to create a welcoming and supportive environment for our community members.
Ability to work well under pressure and corral large groups.
Ability to communicate rules, boundaries, policies and procedures effectively to a wide range of stakeholders.
Willingness to work a flexible schedule, including evenings, weekends when necessary.
Microsoft Office Suite – especially Outlook, Word and Excel
Ability to see, speak, and hear clearly
Ability to lift up to 50 lbs.
Ability to walk, bend, sit, and stand for prolonged periods as necessary
Ability to climb stairs multiple a times a day
Able to move equipment and connect cables for sound, projection, and lighting

Nice to have

Fluency in Spanish is a plus.
Experience with Eventbrite/Mailchimp a plus
Graphic Design (Canva) a plus