Banquets & Events Attendant - Giants Ridge

The Banquets & Events Attendant is responsible for the set-up, service, and tear-down of banquet and event spaces, ensuring a clean, organized, and welcoming environment for guests. This role plays a key part in delivering high-quality service by anticipating guest needs, maintaining presentation standards, and supporting efficient event operations. The attendant works collaboratively with kitchen, sales, and event staff to ensure smooth event execution and may provide bar service when assigned.

Responsibilities

• Provides friendly, professional service by greeting guests in a positive and courteous manner and responds promptly to requests.
• Assist with the set-up and breakdown of banquet and event spaces according to event orders, diagrams, and management direction.
• Maintain cleanliness, sanitation, and organization of all banquet areas before, during, and after events.
• Monitors events to ensure proper presentation and functionality; replenish food, beverages, and supplies as needed.
• Clear tables, removes dishes, and ensures timely clean-up throughout and following events.
• Works collaboratively with kitchen, sales, and event staff to ensure smooth event execution.
• Addresses guest concerns professionally and escalate issues to management when necessary.
• Follows all safety and sanitation standards; reports hazards or concerns immediately.
• Properly stores, handles, and cares for equipment reusable materials after each event.
• Provides bar service at events when assigned, in accordance with certifications and company policies.
• Performs other duties as assigned to support event operations.

Requirements

• High School Diploma or GED preferred.
• Strong customer service skills with a positive, team-oriented attitude.
• Ability to work in a fast-paced environment with attention to detail.
• Knowledge of or willingness to learn property food handling and sanitation practices.
• Strong communication skills and the ability to follow verbal and written instructions.
• Ability to identify issues and proactively communicate with supervisors.
• TIPS certification or the ability to obtain certification, if required.
• Ability to interact with a wide variety of people, including guests and coworkers.
• Ability to operate a point-of-sale (POS) system, including ability to consistently handle monetary transactions.

Benefits

• Mountain Perks – Enjoy free employee passes and discounts for your family so you can hit the trails all season long!
• Exclusive Discounts – Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge.
• Work with Friends – Join a fun, supportive team where every day feels like an adventure.
• Flexible Scheduling – We offer flexible schedules to fit your lifestyle, but some evening, weekend and holiday shifts are required to keep up with the excitement at Giants Ridge.
• And More! – Additional perks and surprises that make Giants Ridge a great place to work!