Sales Manager - Hyatt Place and Riverfront Events
- Workplace
- On-site
- Commitment
- Full-time
- Seniority
- Junior
- Posted
The Sales Manager is responsible for driving revenue and market share for a hotel and its adjoining event center, working alongside the sales and events team, the General Manager and other department heads. The role focuses on maintaining existing accounts and generating new business across all market segments through prospecting, tours, tradeshows and sales blitzes, while managing the sales funnel in the approved software. The person also coordinates closely with departments such as Food and Beverage, Front Desk and Housekeeping to ensure successful events and lodging experiences, and participates in sales strategy, forecasting and revenue management meetings. Supervising and motivating departmental team members is also part of the position.
Responsibilities
- Proactively perform solicitation calls, conduct tours and entertain clients.
- Maintain a complete database of accounts in approved software, managing the sales funnel.
- Monitor and evaluate market trends within the all market segments, utilizing benchmarking tools and intelligence resources.
- Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives.
- Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and effectively managing accounts.
- Contribute content to and participate in engaging digital and social media marketing.
- Develop and maintain account and customer relations, trade relations, industry relations and staff relations.
- Develop a full operating knowledge and work closely with all departments, such as Food and Beverage, Front Desk and Housekeeping, to ensure all details are communicated to ensure a successful event and/or lodging experience.
- Participate in and conduct sales strategy planning sessions, BEO meetings, daily business reviews, staff line-ups, forecasting and revenue management calls.
- Submit annual SMART development goals and marketplace action plans.
- Supervise, develop, coordinate and motivate departmental team subordinates.
Requirements
- Two or more years related experience in hotel and/or event sales, with proficiency in cold call solicitation, contract closing, site inspections/visits, FAM tours and contract negotiation.
- Must have a valid driver's license.
- Must communicate in grammatically correct English when writing, conversing, telephonically and/or face-to-face.
- Must be proficient in Microsoft Office products.
- Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills.
- Ability to grasp, lift, and/or carry or otherwise move goods weighing up to 40lbs.
Nice to have
- Bachelor’s degree from a four-year college or university preferred.
Benefits
- Competitive Salary
- Affordable Medical, Dental, and Vision Benefits for You & Your Family
- 401k Retirement With Company Match
- Flexible Spending Accounts (FSA)
- Paid Time Off & Paid Holidays
- Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
- Company provided Life Insurance and Long Term Disability Coverage
- Tickets At Work for Discounted Entertainment Tickets!
- Tuition Reimbursement
- In Facility Training/Inservice Programs
- Employee Assistance Program
- Free Will/Estate Preparation Services
- Optional Legal & Identity Protection Services
- Verizon Wireless Discount