This is the role of an Operations Manager on some of the most prestigious Trade Fairs in the UK. You will be directly responsible for delivering two events in the portfolio, and helping on others, reporting into the Senior Operations Manager. You will be working closely with an Operations Co-ordinator to deliver the events and ensure all sponsorship deliverables are executed to the highest standard. You will be contributing to the show budgets and operational plans for each event. Attendance onsite for periods of time at events is required.

Responsibilities

Lead on projects that form part of the event: general contractor liaison, feature build, catering, cleaning, signage, security, staffing etc.
Contribute to the operational budget in partnership with the Senior Operations Manager
Provide operational advice and assistance to the sales, content and marketing teams
Manage floorplan layouts with the relevant sales personnel ensuring they are correct according to all venue and local authority regulations and are in line with the individual exhibition strategies
Help train and develop your Operations Co-ordinator to achieve high performance
Ensure effective control and monitoring of health and safety standards at the exhibition
Continually provide the best possible customer service for our clients
Manage the design and build of feature areas to specifications and budget
Own the sponsorship trackers and regularly update them with the new options/contact details/packages information
Research and suggest new sponsorship options which could include promotional merchandise, onsite signage, features, external venues for parties
Be the point of contact (together with the coordinator) for all sponsors, updating logos and company information as and when required
Responsible for the delivery of all sponsorship packages across functions (content, marketing and ops)

Requirements

2-3 years of proven events management experience in exhibitions - essential
Customer care experience
Budget management skills
Production experience across exhibitions/conferences (desired)
A high level of computer literacy, including excel, word and outlook
Health & Safety training including IOSH qualification
Time management skills
Exceptional communication skills, verbal and written
Self starter - ability to work independently
Outstanding attention to detail and accuracy
Ability and willingness to work flexible hours when events are live

Event Operations Manager

Responsibilities

Requirements