As Operations Manager in the EdTech division, you will work closely with the entire operations team to deliver events to the highest quality across exhibition, conference and meetings components. You will contribute to show budgets and operational plans, implement high standards of health and safety, and manage day-to-day tasks such as feature builds, signage, rigging, IT, cleaning, staffing, AV, and supplier relationships. Attendance onsite for periods at events is required.

Responsibilities

Successfully plan and manage operational and logistical elements for the portfolio of events to a market-leading standard, strictly following local and/or regional health, safety and security regulations.
Contribute to, and monitor operational event budgets on a day-to-day basis with your team, keeping costs firmly under control and helping to achieve for best cost and profit targets.
Support the Client Engagement team on operational and logistical requirements pertaining to sponsorship across the portfolio, including obtaining competitive quotes and managing suppliers for the excellent operational delivery of sponsorship agreements.
Provide operational advice and assistance to the sales, content, client engagement, and marketing teams.
Manage floorplan layouts with the relevant sales personnel ensuring they are correct according to all venue and local authority regulations and are in line with the exhibition strategies.
Help train and develop the operations co-ordinator to achieve high performance.
Ensure effective control and monitoring of health and safety standards across the portfolio, constantly pushing to ensure best practice standards being met or exceeded in regions we work in.
Continually provide the best possible customer service for our customers and stakeholders.
Manage the design and build of feature areas to specifications and budget.

Requirements

Established experience within Operations, working on large international Exhibitions and high-level Conferences.
An aptitude for commercial decision-making and problem-solving
Ability to work in a fast-paced, changeable environment
Ability to multi-task and remain calm whilst managing numerous priorities. Excellent time management skills.
Authentic and empathetic
Outstanding attention to detail and accuracy
Excellent customer service skills.
Ability and willingness to work flexible hours and both UK & international locations.

Events Operations Manager, Bett UK & Bett Asia

Responsibilities

Requirements