As an Event Account Manager at YES, you will lead the delivery of a variety of events, from incentives and conferences to exhibitions and gala dinners, for key clients. You will build and maintain strong client relationships, manage budgets, source venues and suppliers, and oversee flawless event execution from concept to completion. This hands-on, fast-paced role involves working with creative teams, coordinating delegate management, and supporting account growth, all while ensuring exceptional client experiences.

Responsibilities

Develop and maintain strong relationships with key clients.
Provide quarterly updates, event debriefs, and manage incoming briefs.
Proactively seek opportunities to grow accounts and secure new business.
Lead full event delivery for projects under £500k, from concept to completion.
Oversee venue sourcing, supplier management, and contract negotiations.
Produce and manage event project plans, ensuring all deadlines are met.
Handle event logistics from briefing to financial reconciliation.
Manage event budgets, ensuring cost-effectiveness and adherence to financial processes.
Negotiate costs with vendors and clients to optimise profitability.
Coordinate delegate management using industry-standard tools.
Travel as required for onsite management and client meetings.
Work with creative teams to develop event concepts and communication plans.
Collaborate with external PR teams when necessary.
Support the Account Director in implementing strategic initiatives.
Identify and capitalise on growth opportunities within new and existing clients.

Requirements

4 years+ experience in Event Management and strong project management skills.
Experience with the RFP process; creating detailed proposals and event briefs, client pitching and detailed cost sheets supporting account growth and opportunities.
Experience delivering incentive trips, managing exhibitions and producing conferences as well as traditional event types.
Experience sourcing and communicating with suppliers globally.
Solid understanding of global venues, alongside excellent research skills.
Proven experience with detailed budget reconciliation and budget management.
Confident managing large scale budgets and event forecasts in multiple currencies.
Demonstrate outstanding time management, problem solving and organisational skills.
Willingness to take initiative and to adapt a ‘can-do’ and flexible attitude.
A creative and organised mindset, and ability to prioritise.
Ideas driven and able to bring new creative concepts for delivery and execution.
Delivering exceptional delegate experience with an above and beyond attitude.
Able to work collaboratively with the team, but also thrive working independently.
Strong communication skills both written and verbal.
Attention to detail and ability to stay calm in an event execution environment.
Fluency in English is essential and proficiency in other languages is a bonus.
Flexible to travel for onsite, globally as well as flexibility in the working week with occasional evenings and weekend events.

Nice to have

Proven experience with IT programmes such as Microsoft Suite, Salesforce, CVENT, STOVA and Smartsheet is a bonus.

Benefits

Competitive salary and incentive opportunities
25 days annual leave plus bank holidays
Hybrid working options
Medicash Health Plan
BUPA Dental Plan
Life assurance
Employee Assistance Programme
Hotel Agent Rates access
FAM trips and supplier dinners