
Community Events Coordinator
- Workplace
- On-site
- Commitment
- Full-time
- Seniority
- Mid-Level
- Salary
- $84,000-93,000/yr
- Posted
The Community Events Coordinator develops and facilitates a comprehensive special events program to generate qualified referrals for key programs, including home support, care services and education events. The role combines online and in-person activities to increase community engagement and brand awareness through caregiver education, referral networking, conferences and other organized events. Working with marketing, program leaders and the philanthropy and education departments, the coordinator plans and executes the annual events calendar and budget, organizes community events at the Enrichment Center, and represents the organization at local conferences and fundraisers. The position also tracks and analyzes event activities to measure ROI, qualified leads and new referral relationships.
Responsibilities
- Maintain a thorough knowledge of key IOA programs including Support @ Home and Companioa service offerings, and demonstrate consistent messaging through social media and community presentations.
- In collaboration with marketing and program leaders, will execute the annual marketing plan and budget for events, and allocate spending for reimbursement in a timely manner.
- Promote monthly marketing calendar through social media, community outreach and events; provide input on strategic plan, promotional items and written resources resulting in an organizational toolkit.
- Collaborate with Support @ Home and Companioa program leaders to develop event marketing materials and maintain adequate supply of promotional items for appearances at conferences and community events.
- Plan, facilitate and support referral source relationships via virtual meetings to inform organizations of Support @ Home and Companioa services, onsite networking events and VIP tours of the Enrichment Center; collaborate with other team members as needed.
- Organize, promote, and facilitate bi-monthly community events at the Enrichment Center to include dementia-specific caregiver education, professional lectures, pop-up tables at the Presidio, client/family appreciation and other opportunities that bring people to the Enrichment Center.
- Work closely with Culture, Org Development and Learning and Development to plan, promote and facilitate IOA events; help develop annual calendar with cross-promotion of other IOA activities.
- Identify areas of opportunity for technology events to engage new participants and position IOA as a tech leader in the aging space.
- Identify areas of opportunity for CalAIM Enhanced Care Management development through community-facing events; work in conjunction with HR to identify events for caregiver recruitment.
- Organize IOA’s participation in outside events including local conferences, memberships, and fundraisers to increase IOA’s visibility and brand awareness in the community.
- Plan donor engagement events with the Philanthropy Department to engage and attract new donors.
- In collaboration with Marketing and Philanthropy Departments, plan and execute IOA’s annual fundraising gala event.
- Track and analyze event activities to determine ROI including qualified leads added to the pipeline and new referral source relationships.
- Send, track, and follow up on mailings for key IOA events.
- Obtain quotes from sites and vendors related to event planning.
- In collaboration with the Education Department, help identify speakers for training events.
- Manage invoice and billing as it relates to event expenses, including promotions.
- Actively participate in additional team meetings as needed.
- Other duties as assigned.
Requirements
- Four (4) years’ experience in events planning or related field.
- Demonstrate knowledge of care for elderly adults and adults with disabilities.
- Excellent planning, organization, and presentation skills.
- Able to effectively communicate with speakers, attendees and event stakeholders.
- Strong customer service skills with the ability to work well on a team.
- Able to work weekends and evenings as needed. Driver's license required, having a car is preferable.
- Computer proficiency in MS Word, Excel, and Outlook; familiarity with Wordpress; ability to use a CRM.
- TRAVEL REQUIREMENTS: 25% Bay Area Territories (Marin, SF, South Bay, EB); on-site office at Geary.
Nice to have
- Bachelor’s Degree a plus but not required.