This role involves supporting the Sales Department with bookings, group coordination, and follow-up, while ensuring excellent service and a smooth experience for clients. The consultant will welcome clients, introduce hotel services, and coordinate groups and their stays, working closely with other departments. The position offers broad exposure to hotel operations, particularly in groups and events.

Responsibilities

Processing and managing bookings from the Sales Department.
Welcoming clients and introducing them to the hotel’s services.
Providing clients with information and excellent service.
Coordinating and following up on groups, bookings and their stay.
Working closely with the Sales Department and other departments to ensure a smooth and efficient process and an excellent client experience.
Other duties as required.

Requirements

Excellent communication skills and a strong service mindset.
A positive attitude and a commitment to providing excellent service.
Initiative, strong organisational skills and the ability to work independently.
Professional appearance, punctuality and flexibility.
Interest in varied responsibilities and a willingness to learn and develop.
Good command of Icelandic and English.

Nice to have

Knowledge of Opera Sales & Catering is an advantage but not required.

Conference and Event Consultant

Responsibilities

Requirements

Nice to have