This role involves managing soft services and events for a client site, overseeing vendor and landlord relationships, ensuring operational stability, and coordinating events. The Assistant Soft Service & Events Manager will also handle budgeting, tracking, and compliance, while supporting the Site Manager and leading a team.

Responsibilities

Understand JLL IFM Service contract.
Take over the Site, Actively call out snags and snag closure.
Vendor Management aligning with all supplier to establish and maintain operational stability, compliance score, timely execution of work and cost efficiency and KPI meeting with suppliers.
Operational issues on real time basis which requires assistance, guidance and approval.
Landlord Management – Aligning with Landlord to timely resolve issue, invoice processing.
Participate in Emergency Evacuation procedures including crisis management and business continuity planning.
Forecast budget and manage the same within negligible variance.
Interacting with Intel SPOC for monthly walkthrough, on demand request etc.
Advice the Site Manager on implementing ideas, cost saving etc.
Tracking & control – Inventory, expense, invoice.
Ensure adherence to policies and procedures applicable to the FM function.
Plan, organize and arrange any event for JLL and Client, including event coordination, logistics management, vendor coordination, and post-event evaluation.
Ensure compliance of regulations / requirements of JLL management and Client.
Provide assistance in general administrative activities as required.
KPI meetings with supplier.
Regular meeting with Admins to understand the day to day requirement.
Any other duties as and when required by the direct Manager/ Client.
Contract Management for both JLL & Client.
Stakeholder management – Aligning with PMO's, Admins and BU.
People / Team Management – To manage team of HK team, mail room.
Work in partnership with JLL SME team to implement strategies, policies, and services to increase employee satisfaction & reduce organizational and operational Risk.
Set team targets & monitors performance.
Assist and mentor subordinates on standards and practices.

Requirements

You should be a graduate in any discipline and have minimum 5-8 years' experience in facilities management. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you're familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.
English-excellent written and oral communication skills – Mandatory •
Knowledge of Local language – Advantage • Knowledge & Proficiency on:
Soft Services knowledge
Good Administrative skills
People Management
Event Management and Coordination

Benefits

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.