Audio Visual Technician

Jesteśmy odpowiedzialni za utrzymanie i obsługę systemów audiowizualnych w przestrzeniach konferencyjnych, zapewniając bezbłędne działanie od codziennych rozmów wideo po spotkania na wysokim szczeblu. Będziesz wspierać technicznie spotkania wewnętrzne, klienckie i zarządu, rozwiązywać problemy z platformami do wideokonferencji oraz dbać o konfigurację sal zgodnie z wymaganiami. Rola łączy praktyczne rozwiązywanie problemów z obsługą klienta i wymaga proaktywnego podejścia oraz umiejętności pracy pod presją.

Responsibilities

• Deliver white-glove technical support for internal, client, and C-level executive meetings
• Anticipate potential AV issues before they arise and resolve client concerns quickly and confidently
• Operate and troubleshoot video conferencing platforms (Microsoft Teams, Zoom, WebEx) and codec systems such as Crestron Flex and Polycom VTC
• Manage and monitor the conference room booking system, helping clients navigate room changes or repairs
• Coordinate room setups to exact specifications — layout, airwalls, microphones, and projection — ahead of meetings
• Maintain conference room standards, including cleanliness, functionality, signage, and equipment condition
• Perform proactive testing, calibration, maintenance, and software/firmware updates to keep all equipment running smoothly
• Log and escalate technical issues with IT, and take part in light commissioning and programming work

Requirements

• A natural troubleshooter who can quickly identify and localize technical issues
• Strong working knowledge of integrated AV systems and video conferencing technology
• A polished, professional presence, especially when supporting senior stakeholders
• Comfort operating in a fast-paced environment with shifting priorities
• A proactive mindset — someone who spots problems before they become client-facing
• Strong client service instincts, with the ability to stay composed under pressure
• Curiosity and adaptability to pick up new tools, systems, and software
• A collaborative approach to working with IT teams and other internal partners

Benefits

• Competitive Rewards & Benefits — Permanent contract after probationary period, private healthcare, cafeteria system, life insurance, and employee assistance program.
• Career Development & Growth — Robust development opportunities with 80% employee participation in structured programs, AI upskilling, and professional training.
• Stability & Recognition — 78% employee recommendation rate, recognized for 18 consecutive years as one of the World's Most Ethical Companies.
• Inclusive & Supportive Culture — Strong commitment to Diversity, Equity & Inclusion across multiple employee resource groups and initiatives.
• Global Perspective — 60 nationalities and 40 languages represented, offering rich cultural exchange and collaboration opportunities.