Events Concierge Associate

Responsibilities

• Create Unforgettable Experiences – Plan, coordinate, and execute engaging resident events that build community, encourage resident retention, and create memorable experiences throughout the year.
• Be the Face of the Community – Welcome residents, guests, and vendors while providing exceptional concierge-level service with warmth, professionalism, and genuine hospitality.
• Community Connector – Stay connected with local businesses, restaurants, and entertainment to curate unique resident experiences and build valuable community partnerships.
• Resident Experience Champion – Assist residents with questions, package management, amenity reservations, guest parking, maintenance requests, and everyday needs while creating a five-star experience.
• Leasing Team Partner – Support the leasing office by greeting prospective residents, assisting with tours when needed, answering incoming calls, and helping ensure every prospect receives an exceptional first impression.
• Amenity Ambassador – Help keep common areas, lounges, and amenity spaces welcoming, organized, and ready for resident enjoyment throughout the day.
• Social Butterfly – Promote upcoming events, encourage resident participation, and help create an engaging community culture both in person and online.

Requirements

• Excellent verbal and written communication skills with the ability to write and speak clearly and free of typos or grammatical mistakes
• Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative and maintains confidentiality
• Excellent organizational skills and attention to detail, strong time management skills with a proven ability to meet goals and deadlines
• Ability to function well in a fast-paced, high-volume environment
• Proficient with Microsoft Office Suite or related software
• A high school diploma or GED is required, or equivalent work experience
• Must have an aptitude for basic office procedures and previous experience in similar roles in hospitality, service, or commercial real estate industries
• Proficient computer skills, including using Microsoft Office products in an office environment
• Valid driver’s license to operate company-owned vehicles or to utilize own vehicle for work

Benefits

• A Role That's Never Boring – Every day is different, from planning exciting resident events to creating meaningful connections with your community.
• Full-Time Stability – This position includes weekend availability during our busiest resident hours as well as occasional evenings for resident events.
• Benefits That Matter – Medical, dental, vision, life insurance, and a 401(k) plan with auto-enrollment after 60 days.
• Time to Recharge – Vacation time, paid sick leave, and company holidays.
• Growth Opportunities – Develop your hospitality, event planning, customer service, and leasing skills while building a rewarding career in multifamily housing.