Promotions & Special Events Supervisor - Philadelphia

The Promotions & Special Events Supervisor is responsible for planning and implementing all promotions and events at Live! Casino and Hotel Philadelphia. This role supervises the full lifecycle of on-property and off-property programming, including research, planning, execution, and evaluation. The supervisor manages a team of coordinators and representatives, ensures proper staffing, and works to drive rated play and stimulate slot and table games through various promotional activities. The position also involves budget management, vendor sourcing, and collaboration with other departments.

Responsibilities

• Supervises Live! Casino and Hotel Philadelphia promotions and special events.
• Supervises the promotions and special events life-cycle for both on property and off property programing, including research, planning, implementation, evaluation and analysis.
• Utilize internal resources as well as external resources.
• Organize all promotions and special events efforts to drive rated play, stimulate slot and table games play, with slot and table tournaments, dinners, gift giveaways and tier-based promotions, etc.
• Create a warm, welcoming, spontaneous and exciting environment for each program.
• Effectively communicate, measure and report the effectiveness of each program.
• Build relationships and meet with other department directors and managers as necessary. Plan, evaluate and execute.
• Source and acquire vendors and resources that support the operational and budgetary needs of the department.
• Manage a team consisting of Coordinators and Representatives. Ensure training, development and performance management. Ensure correct staffing at each marketing program
• Interview potential new hires and make sound hiring decisions based on company values.
• Maintain and balance an annual budget.
• Travel to off-site locations and networking events as necessary.
• Promote and practice excellent public relations and customer service.
• Adhere with the company core values as stated above.
• Other duties as assigned.

Requirements

• A four (4)-year degree in a related field or equivalent work experience.
• Two to five years’ experience in promotions and special events in a high-volume hospitality business. Casino industry experience is desired
• Knowledge of Microsoft Office suite applications
• Must be able to obtain and maintain a valid gaming license as determined by the PGCB for the position.