The Event Manager oversees events from booking through successful execution, ensuring each one runs smoothly and exceeds client expectations. The role acts as the primary liaison between clients and internal departments such as Sales, Banquets and Culinary, coordinating site visits, tastings and documentation. The manager monitors room blocks, food and beverage minimums and vendor compliance while maximizing revenue opportunities. Working closely with accounting and operations, the position maintains records, hosts pre- and post-event meetings and follows up on service improvements to foster repeat business.

Responsibilities

Manage the full lifecycle of events (group, catering, in-house) after sales contracting.
Act as the primary liaison between clients and internal departments (Sales, Banquets, Culinary, etc.).
Plan site visits, tastings, walkthroughs with clients, and a personalized welcome on day one of each event.
Prepare all necessary documentation (BEOs, floor plans, trial event checks/group estimates, and group resumes) and complete all necessary activities for each quote.
Monitor room blocks and manage food & beverage minimums and attrition.
Collaborate with vendors and ensure insurance and compliance requirements are met.
Upsell event enhancements and ensuring revenue opportunities are maximized.
Host pre- and post-event meetings, be able during events, provide a smooth transition to operations.
Maintain updated records in the sales system and ensure clear internal communication.
Works closely with accounting to ensure payments are received per the contract.
Review client feedback through and follow up on service improvements.

Requirements

2–4 year degree or equivalent experience in hospitality or event management.
Strong knowledge of food & beverage, event operations, and room configurations.
Proficiency in Outlook, Word, Excel, and CI/TY (Marriott system preferred).
Excellent communication skills (written and verbal).
Strong time management and attention to detail
Ability to work independently while collaborating effectively with multiple departments.
Ability to work nights, weekends, and holidays as required.
Professional, polished, and highly organized.
Comfortable working under pressure and solving problems quickly.
Strong team player and independent worker.

Nice to have

Previous hospitality or hotel experience preferred.

Benefits

Full-time Associate Benefits
Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
Part-time Associate Benefits
All above-listed benefits, except for Medical Insurance and Holiday Pay
On-Call Associate Benefits
Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees