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Markey's
Actively hiring
Hotel Audio Visual Event Technician
- Workplace
- On-site
- Commitment
- Full-time
- Posted
Location
Austin, United States
The Hotel Technician is a client-facing position responsible for setting up and operating a variety of high-end audio-visual equipment for live, virtual, and hybrid events at the JW Marriott in Austin, TX. The role involves troubleshooting issues, tearing down equipment post-event, and working closely with clients and the in-house Operations team to ensure successful event completion. Shift and hours vary based on business needs, with some evening and weekend work required.
Responsibilities
- Work closely with clients and the in-house Operations team to ensure the successful completion of events.
- Set-up, tear-down, and occasional loading and unloading of equipment.
- Operate all types of audio, visual, and lighting equipment, for both live and virtual events.
- Provide excellent customer service to hotel employees and clients, promptly handling any equipment changes/requests.
- Ensure equipment is functional, safely and professionally presented, and that client is familiar r comfortable with the operation of any equipment they are utilizing.
- Trouble-shoot any equipment issues with satisfactory resolution.
- Fulfill other duties as assigned to ensure success of Markey’s events.
Requirements
- Must have a good working knowledge of all types of audio visual equipment including operation, set-up, troubleshooting, and explanation of equipment.
- Ability to work in a collaborative team environment, as well as independently, and follow directions from the supervisor or on-site leader.
- Must have excellent customer service skills, and maintain a positive and professional appearance and attitude at all times.
- Must possess a high level of attention to detail, excellent time management skills, and ability to multi-task and prioritize work responsibilities.
- Ability to embrace Markey’s culture and demonstrate company values, respect diversity, and follow all company policies and procedures.
- Physical demands include frequent bending, pushing/pulling gear, and lifting up to 70 lbs.
Benefits
- Competitive salary
- Training and career development
- Opportunities for advancement
- Opportunities to problem solve with creative thinking
- Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere
- A wide range of experienced staff to work with and learn from on a daily basis
- Excellent, comprehensive benefit program for full-time employees including group health, dental, vision, disability, and life insurance, 401(k), paid time off and paid holidays, cell phone stipend, and the Employee Stock Ownership Program (ESOP)