The Community & Event Coordinator at American Girl New York City is responsible for driving customers into the retail store through revenue-generating sales, programs, and events. This role involves planning and coordinating group parties, store events, influencer and VIP visits, and developing community and hotel partnerships. The coordinator will also process paperwork, resolve customer issues, and support the store team in executing successful events.

Responsibilities

Support managing all aspects of the planning, coordination and communication for group parties, sales, and store events.
Plan and execute Influencer, VIP, PR and Celebrity visits.
Develop community and hotel partnerships for their store location.
Solicit group prospects and partnerships within the community.
Propose revenue driving initiatives.
Work with AG store team on assignment of roles and responsibilities for store events through timely communication, provide training and support when appropriate, ensure all system requirements are met, and venue and inventory levels are sufficient/ready for the planned event/program, excursion.
Process all paperwork, including contracts.
Resolve customer issues.

Requirements

1-3 years of event or party planning or similar experience, preferred.
Excellent communication skills, both verbal and written.
Excellent computer skills, including Word, Excel, and Outlook
Platform/presentation skills
Customer service skills
Must be able to work days, evenings and holidays. Role requires availability Friday, Saturday, Sunday

American Girl NYC - Community and Event Coordinator (seasonal)

Responsibilities

Requirements