NOW HIRING - Special Events Supervisor - TCU Football Hiring

The Special Events Supervisor oversees parking operations at TCU Football events, supervising employees, handling customer service issues, maintaining order in the assigned lot, and ensuring shift transactions are accurate. The role serves as a liaison between employees and upper management and requires working outdoors in varying weather conditions.

Responsibilities

• Verify shift transactions against cashier's money on hand during bank drops.
• Respond to customer service issues and resolve on the spot.
• Maintain order in assigned lot.
• Maintain relationships with police department and security personnel.
• Supervise employees and serve as liaison between employees and upper management.
• Count vehicles on location throughout shift, as needed.
• Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts.
• Report any unknown, observed or suspected violation of company policy, safety hazards or any unusual occurrence to the managers.
• Troubleshoot minor issues with revenue control equipment.
• Completing daily inspections of the facility and other required documentation.
• Assist with cleanup of debris, water, oil spills and etc.
• Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area.
• Complete other duties as assigned.

Requirements

• Candidates must be at least 18 years old.
• Minimal high school diploma or equivalent.
• Ability to read and comprehend simple instructions, short correspondence and memos in English.
• Ability to apply common sense understanding to carry out detailed but standard written or oral instructions.
• Ability to effectively respond positively to customer problems or complaints.
• Ability to adapt to changes in the work environment; able to deal with change, delays or unexpected events
• License Requirement - The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Nice to have

• Cashier or parking experience preferred, but not required.