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Event Supervisor, Live Events
- Workplace
- On-site
- Commitment
- Part-time
- Seniority
- Junior
- Salary
- CA$25/hr
- Posted
Location
Toronto, Canada
As a member of the Live Events team, the Event Supervisor is responsible for delivering winning customer service and leadership while overseeing the smooth, efficient execution of events at Scotiabank Arena, Coca-Cola Coliseum, and BMO Field. The role leads event day personnel, acts as liaison between clients and building personnel, and works with front and back of house teams to resolve service and operational issues. The supervisor conducts event briefings, ensures building safety policies and MLSE procedures are followed, and supports the Live Events team as needed.
Responsibilities
- Support the execution of events, working within the Live Events team to lead all relevant event day personnel.
- Act as liaison between client and building personnel on day of event execution.
- Work with both front and back of house teams; providing friendly and informed response to any service or operational related issues and inquiries.
- Communicate positively and professionally with staff, clients and fans.
- Conduct event briefings for all event staff on day of event execution.
- Ensure the Building Safety polices & procedures are followed accordingly.
- Ensure adherence by fans and employees to MLSE policies and procedures.
- Provide assistance to the Live Events team and all other areas as requested
Requirements
- Must be available to work a variety of shifts; weekdays, evenings, weekends and holidays as required, including longer shifts on event days
- Minimum 1 (one) year supervisory experience, preferably in event management or a related field.
- Outgoing, organized, diplomatic and self-motivated
- Excellent communication, organizational and interpersonal skills
- Able to exercise diplomacy and tact always
- Proven to perform well under pressure; manage multiple priorities simultaneously with a high degree of attention to detail
- An ongoing awareness and responsiveness to client satisfaction
- Work in compliance with the provisions of the Occupational Health & Safety Act
- A positive, winning attitude, incorporating integrity, confidentiality, and discretion
Nice to have
- Experience in a unionized environment and in the live entertainment industry an asset