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M
montage
Actively hiring
Senior Manager Meetings & Events
- Workplace
- On-site
- Commitment
- Full-time
- Seniority
- Senior
- Posted
Location
Big Sky, United States
The Senior Manager of Meetings and Events is responsible for managing, coordinating, and executing group assignments turned over by the Sales Department. The role focuses on monitoring contractual agreements for guest room blocks, meeting space, food and beverage, and special concessions. This position acts as an active business partner supporting the company's goals and objectives, ensuring successful meeting experiences for planners and attendees.
Responsibilities
- Maintain strong client relations and ensure that conference specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.
- Monitor and manage room blocks and meeting space according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary.
- Review sales contracts as well as other important information, i.e., room block, cut-off date, special concessions and attrition clauses and validate with client via turnover letter. Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues.
- Produce and distribute Conference Resume 7-10 days prior to first day of main group arrival and communicate any changes and updated information to hotel departments. Distribute BEOs for group and affiliates 6-12 days prior to events.
- Accurately forecast group food and beverage revenues for assigned groups and affiliate business within a 5% variance.
- Check sleeping room and suite block, special room concessions and rates as outlined in contract with group reservations agents, as well as updating group reservations agents with any changes. Participate in site visits and plan meetings for upcoming groups and potential affiliate business.
Requirements
- High school Degree or equivalent education
- 2 years previous experience in Event Management or Conference Services
- Delphi and Opera experience
- Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items.
- Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up.
- Possess basic math skills and have the ability to accurately handle billing
- Ability to communicate clearly and speak, read, write and understand English eloquently
- Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur
Nice to have
- Luxury hotel experience strongly preferred