The Museum Events Coordinator will oversee and assist with the organization, planning, and coordination of conferences, meetings, seminars, and other events at the Museum of the Bible. This role supports a wide array of programs and events in various event spaces, serving both internal and external clients. The coordinator works collaboratively with the Events Sales team and technical team to ensure flawless event execution, and is present during events to assist staff and handle any arising issues.

Responsibilities

Provide event coordination and logistics support for all event spaces as needed and assigned.
Work collaboratively with Events Sales team to understand, communicate, and implement all logistics for internal and external events hosted at Museum of the Bible. Communicate in a professional, timely, and effective manner to clients, stakeholders, internal, and external partners.
Work closely with Events technical team, and seamlessly collaborate with teams across the organization for flawless event execution.
This includes, but is not limited to, education, marketing, exhibits, and development teams. Be present and visible during events, and assist staff as needed during functions.
Plan and execute special events in conjunction with the catering team. Proactively handle any arising issues and troubleshoot any emerging problems on the event day. Conduct pre- and post – event evaluations and report on outcomes.
Cross-train and work in tandem with Development, including updating information in a CRM such as SalesForce.
Maintain working understanding of all operational departments within the Museum. Adhere and enforce policies and procedures for the Museum of the Bible event spaces. Retain comprehensive knowledge of event space setup options and capabilities.
Ensure compliance with insurance, legal, health and safety obligations.
Champion the Museum of the Bible’s mission to invite all people to engage with the transformative power of the Bible.
As required, inclusion in official or incidental photographs and videos for MOTB and/or guests.
Ensure compliance with company guidelines, deadlines, and design standards.
Assist with other duties as requested by Events Manager.

Requirements

Two-year college degree; four years preferred.
1-2 years of experience in event planning, coordination, and/or support Experience providing “white glove” service to engage customers in an exceptional, flawless experience at every level of interaction.
Must be available for flexible and occasionally long hours based on business needs, as well as weekend and some holiday availability.
Experience with Tessitura and CVENT is a plus.
Exceptional customer service skills. Work effectively under high-pressure situations.
Outstanding verbal communication skills and strong desire to assist and help. Enthusiasm to serve others.
Ability to operate effectively as a member of a highly functioning team and pitch in when/where needed in different areas of the museum including but not limited to museum guest services department.
Ability to sit or stand for long periods of time
Ability to repeat the same movements for long periods of time
Ability to travel periodically – up to 10 days a month, a week at a time
Ability to lift up to 50 pounds
Required to work regular business hours in person
Periodic need to work outside business hours when onsite for event
.As required, inclusion in official or incidental photographs and videos for MOTB and/or guests.