Newport Aquarium Event Assistant - Part-Time

Responsibilities

• Meet with Event Service Manager prior to event to review event planner, staff timeline and floorplans
• Meet all third-party vendors upon arrival to check-in and help assist them to set-up location
• Ensure all third-party vendors are adhering to all Newport Aquarium policies & procedures
• Ensure all required set-ups reflect approved floorplans
• Confirm all set-ups are complete and all vendors (including F&B) are ready and in position prior to event start time
• Communicate event start to all parties involved and key activities/times throughout the night
• Works as a liaison between event client, catering team and exhibit operations staff
• Greet event client upon arrival and conduct periodic check-in’s to ensure all client expectations are being met
• Be familiar with all Audio-Visual equipment and understand how to operate and troubleshoot A/V capabilities
• Event wrap-up with client at the conclusion of each event
• Ensure all third-party vendors clean up their space efficiently and assist them with exiting procedure
• Complete kitchen walk-through with catering team and both parties sign off on check-out sheet prior to their departure
• Complete final walk-through with Event Coordinator and Exhibits Team Lead to ensure the Aquarium has been prepared for next-day operations
• Prepare an event recap summary to be sent to Event Service Manager and General Sales Manager to include any issues that occurred, learning experiences and client/guest remarks
• Other duties as assigned

Requirements

• Must be 18 years old or older
• Strong customer service, time management and problem-solving skills needed
• Ability to multi-task in a fast-paced environment, with focused attention to detail
• Must be a team player, ready to help whenever and wherever needed
• Proficient in Microsoft Office (including Excel, Word, Outlook)
• Ability to work week days, evenings, and weekends
• Successful completion of pre-employment criminal background check
• Physical strength, including the ability to lift up to 25 pounds
• Ability to remain stationary for long periods of time, ascend/descend stairs, bend and stoop.
• Immunocompetence (possible exposure to infections and parasitic disease).

Nice to have

• Previous experience working events desired
• Reliable transportation is highly encouraged as public transportation usually stops running prior to the end of an event

Benefits

• Profit Sharing and 401K Plan with company match
• Free entrance for you and your dependents which extends to most Herschend Enterprises’ properties
• Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period
• Discounts at Sharky’s Café, Sweet Dreams Candy Company, and the gift shop
• Discounted tickets and annual passes for friends and family
• Training and development
• Looking to pursue your education without debt? Grow U has hundreds of programs available from certifications to college prep to associates, bachelor's, and master’s degrees. Most of these programs are fully funded. Learn more at: https://www.newportaquarium.com/Careers/Benefits/GrowU