Manager, SOTA Events & Operations

Responsibilities

• Develop and manage SOTA’s annual events calendar across Theatre & Dance, Music (including Music Prep), and Art & Design (including Art Prep).
• Coordinate with Program Heads, directors, faculty, staff, production teams, student leaders, and campus partners to plan event requirements, schedules, logistics, and operations; lead regular SOTA Events Team meetings.
• Ensure events align with NKU academic calendars, space use policies, accessibility standards, and campus safety protocols, and communicate event details to internal and external stakeholders while supporting external partnerships with SOTA leadership.
• Work with SOTA’s ticketing system to input paid events, make reservations, reserve complimentary tickets, etc.
• Coordinate the SOTA Events Team for on-site event management for performances, exhibitions, recitals, and special programming.
• Coordinate with parking services, NKU facilities and conference services, and with Truist Arena on scheduling, timing, and overlapping event logistics
• Collaborate with NKU’s Marketing and Communication staff to support the creation of promotional materials, digital content, lobby displays, programs, and signage.
• Collaborate with SOTA’s internal resources to ensure social media channels remain current.
• Ensure event information is accurate and timely across NKU calendars, websites, and social platforms.
• Ensure than event information is communicated accurately and timely across external platforms including ArtsWave, area newspapers, etc.
• In collaboration with the Front of House Manager, implement strategies to enhance the patron experience and audience engagement
• In coordination with the SOTA Events Team, oversee booking and scheduling for the Corbett Theatre, Stauss Theatre, Greaves Concert Hall, SOTA Galleries, rehearsal rooms, studios, and multipurpose spaces using NKU-approved scheduling systems.
• Coordinate equipment, front-of-house resources, gallery needs, and event staffing.
• Maintain inventory and organization of event-related supplies and materials including internal and external signage, etc.
• Serve as liaison with NKU units such as Facilities, IT, Enrollment/Admissions (for
• recruitment and outreach events), Parking, Advancement, and the Office of the Provost for academic scheduling needs
• Assist with planning, tracking, and reconciling event-related budgets.
• Process event-related purchasing, work orders, and vendor payments in compliance with NKU policies.
• Draft and maintain event documentation, post-event reports, and operational records.
• Coordinate with the SOTA Budget Officer to transfer funds from ticketing system.
• Coordinate with faculty to support curricular events such as student recitals, showcases, exhibitions, and end-of-semester presentations.
• Provide experiential learning opportunities related to arts management, hospitality, and production support.

Requirements

• Experience in higher education or academic arts settings.
• Familiarity with theatre, concert hall, and gallery operations.
• Knowledge of front-of-house management, ticketing systems, and venue scheduling software.
• Supervisory experience of both teams and individuals.
• Understanding of production processes in theatre, dance, music, and visual arts.
• Bachelor’s degree in arts administration, event management, theatre, music, visual arts, communications, or a related field; or equivalent experience, plus 4 years of related work experience. 4 years related management experience.