Seasonal Banquet Staff - Quartz Mountain State Park Lodge

The banquet staff is responsible for setting up and executing events at the lodge, including reading event sheets, coordinating with various departments, and ensuring guest satisfaction. They handle event setup, troubleshoot issues, and maintain communication with guests and vendors.

Responsibilities

• Complete event set-up for groups which includes tables, chairs and linens.
• Understand and identify the requirements for each event.
• Provide assistance during event operations.
• Troubleshoot issues that may come up at events and act quickly and/or consult management to resolve problems.
• Establish and maintain healthy communication and interactions with guests and vendors.
• Tour, inspect, and monitor banquet rooms and presentations.
• Respond to requests during events including set-up and trash as well as linen and audio-visual needs.
• Communicate client requirements in a timely and accurate manner to all internal departments as required, to ensure delivery of superior guest service.
• Ensure accurate follow-up and communication both internally and to the guest/client.
• Work closely with the sales director and lodge management to obtain/confirm all event-related information in a timely manner.
• Other duties as assigned.

Nice to have

• Excellent communication skills both orally and in writing.
• Knowledge of banquet set-ups.
• Ability to communicate and build working relationships with both coworkers and public guests/clients.