The Events Coordinator supports the Member Engagement team of a professional membership organisation, delivering a diverse portfolio of in-person, hybrid and online events. The role combines event logistics and coordination — venues, catering, suppliers, speaker and staff travel — with hosting webinars and online sessions on Zoom and Microsoft Teams, including technology checks and live technical support. The coordinator also manages registrations, attendee queries, attendance capture for CPD and reporting, and works with Marketing on event content and communications. The position is based in Cape Town with selected events in Johannesburg and occasional national travel, and requires hands-on involvement in event setup and dismantling.

Responsibilities

Coordinate and host webinars and online events using Zoom and Microsoft Teams
Conduct technology checks with speakers and presenters
Manage presentations, waiting rooms, chat and Q&A during live events
Provide first-line technical support to attendees
Keep event links, schedules and platforms up to date
Coordinate venues, catering, equipment and suppliers
Support supplier and vendor relationships and obtain competitive rates
Coordinate speaker and staff travel and accommodation
Prepare event and presentation materials
Maintain accurate event and speaker information
Support the Events Manager throughout the full event lifecycle
Manage event registrations and the Events inbox
Respond to member and attendee queries
Capture and verify attendance information for CPD and reporting
Help ensure every interaction reflects a professional and service-focused experience
Work with Marketing on event-related content, banners, social media and mailers
Draft and review event communications and participant instructions
Keep website and newsletter information accurate and up to date
Assist with sourcing gifts for speakers and guests
Supporting event setup, branding and registration desks. Coordinating suppliers. Assisting speakers and guests. Solving those inevitable last-minute issues that don't appear on the event plan.

Requirements

Matric and a relevant post-matric qualification
3–4 years' experience in event coordination, event administration or a similar role
Hands-on experience with online and/or hybrid events
Experience using Zoom and Microsoft Teams
Strong Microsoft Office skills, particularly Word, Excel, PowerPoint and Teams
Experience working with websites, event platforms or technology systems
Excellent written and verbal communication skills
Strong attention to detail and organisational ability
Confidence when dealing with suppliers, vendors, speakers and stakeholders
A proactive, resourceful and service-oriented approach
You're someone who can juggle multiple priorities without losing sight of the details.
You enjoy working with people, but you're equally comfortable getting stuck into the administration that makes everything work.
You're curious about technology and aren't intimidated when something doesn't go according to plan.
And when things get busy, you don't wait for someone to tell you what to do. You assess the situation, find a solution and get on with it.

Nice to have

A valid driver's licence and own transport would be advantageous.

Benefits

A competitive, market-related remuneration package, pension fund, group life and disability insurance, together with flexible working arrangements.