The Events Specialist will support the planning and day-to-day execution of PENN Interactive events, including event logistics, guest list management, ticket distribution, food & beverage planning, travel and accommodations, and coordination with internal teams, vendors, and external partners. The role also provides hands-on support at events to ensure seamless execution and an elevated player experience, and oversees merchandise inventory and administrative support. This role exists to help deliver best-in-class events and player engagement experiences that align with business goals, focusing on increasing customer lifetime value through meaningful engagement and exceptional player experiences.

Responsibilities

Assist the Events Manager with the planning, coordination, and execution of PENN Interactive events and player experiences, ensuring events are organized, on brand, and aligned with business objectives.
Maintain event databases, budgets, calendars, reports, booking records, and other event-related documentation.
Assist with event logistics, including ticket distribution, guest lists, seating charts, food & beverage selections and quantities, travel and accommodations, vendor coordination, and other event needs.
Provide hands-on, boots-on-the-ground support at events, including setup, staffing, guest experience, troubleshooting, vendor support, and breakdown.
Assist with the shipment, delivery, tracking, and inventory of event supplies, merchandise, swag, and branded materials, including sourcing promotional items as needed.
Assist with maintaining relationships with internal teams, property stakeholders, vendors, venues, and other external partners throughout the planning and execution process.
Collaborate with Compliance and other internal teams to ensure event and vendor requirements are met.
Provide ad hoc support for activations and experiential marketing programs, including planning and on-site execution as needed.
Assist with researching event opportunities and gathering information to support planning and recommendations from the Events Manager.
Assist with event reporting, spend tracking, ROI analysis, and post-event recaps to help identify opportunities for improvement.
Manage multiple events and projects while adapting to changing priorities, deadlines, and business needs.
Travel approximately 50% of the time, including on-site support for events.
Other duties may be assigned as necessary.

Requirements

Bachelor’s degree (B.S./B.A.) in hospitality, tourism, marketing, PR, business administration, or related field.
3-5 years of experience managing and attending events, activations, sponsorships, or experiential marketing programs.
Budget management experience a must
Meticulous attention to detail
Ability to multitask in a fast-paced environment
High energy and an Entrepreneurial spirit
Excellent organizational, interpersonal and administrative skills
Excellent verbal and written communication skills
Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Excellent analytical and time-management skills
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
MUST HAVE: Passion for sports, casino and/or sports & casino betting.

Benefits

Competitive compensation package
Fun, relaxed work environment
Education and conference reimbursements.
Opportunities for career progression and mentoring others