AV Technician

Als AV-Techniker unterstützen Sie das George C Marshall Center in Garmisch-Partenkirchen bei der fortschrittlichen audiovisuellen Technik, Systemwartung, Integration und Lebenszyklusverwaltung. Sie konfigurieren und warten AV-Systeme in verschiedenen Räumen, führen vorbeugende Wartung durch, beheben Störungen und koordinieren die Bestands- und Dokumentationsverwaltung. Zudem arbeiten Sie eng mit der IT-Abteilung zusammen, um die Integration in die Unternehmens-IT sicherzustellen.

Responsibilities

• Configure and maintain AV systems across plenary halls, conference rooms, executive spaces, and seminar rooms.
• Ensure seamless integration of AV systems within existing IT infrastructure.
• Perform system checks, configuration adjustments, and performance optimization.
• Conduct routine and preventive maintenance in accordance with OEM specifications.
• Perform software updates, firmware upgrades, and hardware inspections.
• Develop and maintain lifecycle replacement plans for AV systems and components.
• Coordinate procurement and replacement of non-warranty parts with program stakeholders.
• Diagnose and resolve hardware, firmware, networking, and connectivity issues.
• Provide rapid response to system failures and emergency outages.
• Maintain a 24/7 reachable contact method for emergency support as required.
• Maintain detailed inventory records of all AV equipment.
• Track maintenance schedules and equipment status.
• Coordinate with IT Asset Manager and COR for equipment accountability and replacement planning.
• Maintain comprehensive system documentation including schematics, signal flow diagrams, configuration guides, and modification logs.
• Implement and document AV system security hardening measures in compliance with DoD standards.
• Ensure all documentation reflects current system state and is audit-ready.
• Participate in IT planning discussions to ensure alignment of AV and network configurations.
• Support integration of AV systems into enterprise IT environments w

Requirements

• Minimum 1 year hands-on experience with Crestron systems (maintenance, troubleshooting, updating).
• Minimum 2 years of AV system maintenance experience, including diagnosing hardware and connectivity issues.
• Experience integrating AV systems into IT/networked environments.
• Experience developing or maintaining AV documentation (schematics, configuration guides, signal flow diagrams).
• Dante Certification Level 1 (required within 90 days of hire).

Benefits

• We offer great opportunities for personal and professional development in an international company, with a focus on supporting our customers to excel in their strategic goals. The role comes with a competitive salary package, paid time off, Federal holidays, and professional development. You will be a part of a dedicated group of colleagues who value teamwork and collaboration whose focus is to empower our customers.