Event / Banquet Manager, Print Works Bistro

The Event / Banquet Manager at Print Works Bistro is responsible for leading the events team to deliver exceptional guest experiences. This role involves overseeing event setup, catering service, and staff management, including recruiting, hiring, and training. The manager also handles scheduling, financial oversight, and ensures cleanliness and safety standards are met.

Responsibilities

• Communicate clearly and perform consistently following the mission and values of the organization in our enthusiastic work environment
• Be an advocate for our guests with all interactions, ensuring that each guest leaves feeling that their experience was beyond incredible
• Lead a team with enthusiasm that is responsible for delivering service to all event guests including setting up the event spaces, serving catered food and beverage and having an extensive knowledge on the impressive selection of seasonal restaurant food
• Have a working knowledge of Print Works Bistro and Green Valley Grill catering menus, including pricing, Chef features, extensive wine offerings and other specialty drinks
• Maintain a high level of cleanliness and safety, ensuring that our maintenance, security and sanitation standards are met at all times
• Act as a leader with diplomacy and tact with all interactions, ensuring that you take ownership of your intentions and other’s perceptions
• Responsible for the recruiting, hiring and training of all event (banquet) staff members, ensuring that the events team is fully staffed with the right people.
• Help write and/or ensure all schedules are completed with the correct amount of staff members based on the appropriate availability.
• Implement and train sustainable practices initiatives.
• Anticipate revenue/cost issues and manage the timing of discretionary expenditures to stabilize cash flow.
• Identify major revenue and expense opportunities and possible issues.
• Ensure daily controls are happening including completing checklists, payroll tracking and inventory management.

Requirements

• Clear understanding of the banquet / event process
• Friendly, energetic and detail-oriented
• Passion for hospitality
• Great interpersonal and communication skills
• Strong sense of urgency and initiative
• Strong knowledge of Microsoft Office and Excel and creating spreadsheets
• Understanding financial data
• Ability to retain and recall detailed information

Nice to have

• Understanding of Delphi Salesforce is a plus

Benefits

• Employee Stock Ownership Plan (ESOP)
• Health, dental and vision insurance
• 401K
• Voluntary Life Insurance
• Paid annual leave (vacation, sick, personal, etc.)
• Family medical leave and domestic partner benefits
• Industry related continuing education and frame of reference opportunities