Customer Service Event Staff East Texas A&M University

As a Customer Service Event Staff Member at East Texas A&M University in Commerce, Texas, you will provide outstanding service to guests attending athletic events, including roles such as ushers and ticket takers. You will direct guests to their seats, assist with ticket scanning, answer questions, and ensure the venue operates smoothly. This is a seasonal, part-time, customer-facing position with shifts mainly scheduled between August and March, with opportunities to work external events across the Dallas area.

Responsibilities

• As a Customer Service Event Staff Member at East Texas A&M University in Commerce, Texas, you will be responsible for providing outstanding service to all guests attending athletic events. This position includes roles such as ushers and ticket takers, ensuring that each guest has a positive experience from the moment they arrive at the venue until they leave.
• You will play a key role in directing guests to their seats, assisting with ticket scanning, answering questions, and ensuring that the venue is operating smoothly. This is a customer-facing position, and you'll be expected to provide friendly and efficient service, creating a welcoming atmosphere for fans, families, and all attendees.