REVELxp - Seasonal Event Coordinator, University of Florida

The Seasonal Event Coordinator will support the General Manager, Event Manager, or Deputy General Manager in executing company objectives at assigned properties. The role focuses on leading game day operations, providing guidance to hourly staff, facilitating coordination meetings, managing operational processes, and building relationships with vendors and guests. The coordinator is expected to deliver excellent customer service and enhance the guest experience during events.

Responsibilities

• Lead the flawless execution of events at partner schools, with a special emphasis on game day operations.
• Provide guidance and support to hourly staff, ensuring they are equipped to deliver exceptional service during game day events.
• Aid in facilitating weekly coordination meetings to align staff members and define game day operational priorities and expectations.
• Take charge of various operational processes, including quality control, inventory management, to ensure smooth and efficient event execution.
• Update and maintain customer logs to be shared with vendor or operations team for improved communication and service delivery.
• Cultivate and nurture relationships with game day vendors, serving as the main point of contact for seamless collaboration and service delivery.
• Provide excellent customer service onsite, addressing guest inquiries and concerns promptly and professionally.
• Proactively identify opportunities to enhance the overall guest experience during events.