50/50 Raffle Team Member

This role involves selling 50/50 Raffle tickets during Giants home games at Oracle Park to raise funds for the Giants Community Fund. The team member will engage with fans, promote the raffle program, and achieve sales goals while providing excellent customer service. The position is part-time and seasonal, working 4-5 hour shifts during games.

Responsibilities

• Represent the Giants Community Fund in a positive and professional manner, while providing excellent customer service to fans
• Achieve sales goals by effectively promoting the 50/50 Raffle program and motivating fans to purchase raffle tickets
• Engage with fans pre-game and in-game in your assigned location
• Facilitate the sale and distribution of 50/50 raffle tickets via electronic handheld device, following strict program requirements
• Deepen the relationship with fans and foster loyalty by educating customers about the Giants Community Fund and Junior Giants Program
• Execute best practices in customer service to enhance the ballpark experience
• Answer questions about Oracle Park
• Perform other duties as assigned

Requirements

• You are passionate about supporting the Giants Community Fund and Junior Giants Program
• You are comfortable with handheld technology and have prior experience with point of sales
• You have superior customer service and sales skills
• You bring a fun, positive energy to the ballpark
• You are a self-starter that enjoys challenging oneself to work toward team and individual goals
• You are comfortable approaching and interacting with a diverse fan base and selling in front of large crowds
• You understand the timing, etiquette and pace of baseball
• You are detail oriented and organized with the ability to work efficiently in a demanding environment
• You are able to perform tasks that may require walking long distances, climbing up/down stairs, prolonged standing, sitting, kneeling, and other activities necessary to perform job duties. All physical abilities are welcome with accommodations available.
• You are at least 18 years of age by the start date of employment
• You are available to work a flexible schedule and are available to work the majority of Giants home games including nights, weekends and holidays