The Audio Visual Technician - IT provides in-depth technical design, installation and support for all audio visual systems across the organization. Reporting to the Supervisor, Audio Visual - IT, the role handles day-to-day enterprise A/V requests, sets up and operates equipment for onsite meetings and events, and performs maintenance and repairs. The technician also supports PC and peripheral devices, streaming platforms and digital signage, and documents troubleshooting steps to reduce resolution time. The position involves onsite and remote testing for the resort, casino and all tribal locations, and requires regular commuting between sites.

Responsibilities

1. Set-ups, tests and operates a variety of A/V equipment including, but not limited to, microphones, speakers, projectors, video screens, and video monitors.
2. Performs necessary maintenance and repairs of all equipment and expedite maintenance issues as necessary to appropriate service vendors.
3. Transports, set-ups, removes and operates A/V equipment for onsite meetings and events.
4. Operates digital signage and audio software to meet enterprise requirements around music genres, volume and input/outputs.
5. Provides technical support for personal computer (PC) and peripheral devices, as needed.
6. Supports Audio and video streaming platforms to ensure correct content is being delivered to the appropriate areas.
7. Tracks and maintains inventory of A/V equipment leveraging a centralized asset management database.
8. Performs onsite and remote testing for the Yaamava’ Resort & Casino and all Tribal locations.
9. Documents troubleshooting and resolution steps via the existing knowledge base program to reduce resolve time.
10. Performs other duties as assigned to support the eﬃcient operation of the department.

Requirements

High School Diploma or GED is required.
Minimum two (2) years of audio-visual related experience, which includes working directly with projectors, microphones, speakers, amplifiers, and LCD/Plasma displays required.
General technical aptitude in audio visual technology, computers or networking.
Requires knowledge of network hardware and software.
Strong verbal and written communication skills to ensure that a non-technical end user and/or senior executive can understand.
Ability to create a positive and professional business relationship with internal and external clients.
Intermediate to Advanced proficiency in Microsoft Word, Excel and Outlook is essential.
Ability to work any assigned shift (day/swing/graveyard).
At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
As a condition of employment and shift rotations, candidates and incumbents may be required to pass pre- and post-employment screening including Live-Scan, background, drug testing, and tuberculosis (TB) testing.
Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles.

Nice to have

Experience working with digital signage software such as Industry Weapon, Crestron, Orange Door, and SpinetiX is preferred.