BRANCH EVENT COORDINATOR - SOUTHEAST

The Branch Event Coordinator is part of one of Select's Event Teams, providing administrative support to the event team and working closely with internal departments to plan and execute projects of various scope and size. The role involves managing job-specific information throughout the event lifecycle, including creating equipment reservation tickets, job costing, writing proposals, invoicing, and facilitating communication between sales and operations. The coordinator also ensures adherence to company policies and procedures, provides high-level customer service as a second point of contact for clients, and collaborates with team members to support training and operations.

Responsibilities

• Event Lifecyle Administration:
• Manage job-specific information throughout the entire event lifecycle
• Create and maintain equipment reservation tickets
• Complete job costing for each event and update with actuals costs after event is complete
• Create job folders and make sure they are kept up to date with all relevant documents
• Write customer proposals
• Job closing and submittal of contracted services invoices for payment
• Client Invoicing and collecting payment
• Act as liaison and facilitate communication between sales team and operations as needed
• Process Adherence:
• Adherence to all company policies and procedures
• Team expert on the process related to the event lifecycle
• Ensure team members in the field are following applicable policy and procedure
• Customer Service:
• Provide high level of customer service and professionalism
• Serve as second point of contact for clients after Event Sales Consultant
• Collaboration and Teamwork:
• Establish strong working relationships with each team members as well as other employees within Select Event Group
• Provide training and support to other members of assigned team including Event Sales Consultants and Event Coordinators/Operations Coordinators and Field crew
• Demonstrate a help first mentality when issues arise
• Other assigned duties

Requirements

• High School Education and 2 years of relevant experience (JR.), Bachelors Degree Preferred
• Demonstrated ability to communicate
• Excellent listening, verbal, and written communication skills
• Self-Motivated and able to thrive in a results driven environment
• Proven ability to administratively manage multiple projects at a time while paying strict attention to detail
• Must be organized
• Must be ethical
• Must be able to assess situations and make decisions based on urgency and risk
• Must be able to set priorities, determine strategies and solve problems
• Critical thinking skills
• Attention to detail and adherence to deadlines
• Experience with Microsoft Office Suite
• Self-Starter, Takes Initiative
• Teamwork/collaboration
• Interpersonal skills